Charging problems are not always caused by the laptop socket itself. A faulty charger, damaged connector, battery problem or fault on the charging circuit can produce similar symptoms.
Common symptoms
- Laptop only charges when the plug is held in a certain position
- Loose or damaged charging socket
- Laptop will not charge or power on
- Charging cuts in and out
- Battery does not appear to charge correctly
Proper diagnosis matters
We test the charging system rather than assuming the DC jack is at fault. If the connector needs repair or replacement, we can assess the appropriate repair. More involved charging-circuit faults may require component-level motherboard work.
Bring the laptop into the shop and leave it with us so we can diagnose the fault properly.
Repairs are a drop-off service.
Bring your device in during opening hours and leave it with us so we can carry out the work properly.
Book a RepairBring your device in during opening hours and leave it with us so we can carry out the work properly.

